Reference

How We Handle Your Personal Information

Q: How do I delete my account and all my data?

Contact support@prediksipangkalan.club with your account ID and request closure. We erase your personal identifiers within 5 business days. Transaction data and anonymized records are kept for seven years as required by Indonesia law.

When you open an account with prediksi pangkalan and deposit via DANA, OVO, GoPay or QRIS, we keep your details safe under strict privacy controls.

Encryption on all transactionsAccount data accessible to you 24/7Contact us anytime to request changes

Explore the Lobby Read FAQ

What We Collect and Why

prediksi pangkalan Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and payment details to create your account, process deposits and withdrawals, and send you service updates. We also track your login activity, game rounds and withdrawal requests to prevent fraud and meet legal obligations where local law permits. Your

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DANA, OVO, GoPay and QRIS transaction records are stored securely to confirm payment receipt and reconcile your account balance. We do not sell your personal data to third parties. We retain your account information for as long as your account is active; after closure, we keep
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records for seven years to comply with financial regulation in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Reach Our Data Privacy Team

Team online

Email Support

Send your privacy request to our data team at [email protected]. We respond within 48 hours. Include your account ID and describe what information you want to access or change.

Live Chat

Open the chat window in the account menu (bottom right corner of the lobby) and ask for our Privacy Officer. Available Monday to Sunday, 09:00–23:00 WIB. We can confirm your data and outline your options.

Account Settings

Update your email, phone and payment method directly in Settings > Personal Data. Changes take effect immediately. We keep a log of modifications for security and dispute resolution.

DATA SECURITY PRACTICES

How We Protect Your Privacy

SSL Encryption

All data sent between your device and our servers is encrypted with TLS 1.2 or higher. Deposits via DANA, OVO, GoPay and QRIS use bank-level tokenization so we never store your raw payment card details.

Cookie Policy

We use cookies to keep you logged in, remember your lobby preferences and detect unauthorized access attempts. You can disable non-essential cookies in your browser settings; session cookies are required to play.

Withdrawal Verification

Before we send money back to your DANA, OVO, GoPay or QRIS wallet, we verify your identity by checking your registered phone number. This protects your account from unauthorized transfers.

Data Retention

We keep your account records active while you play. After you close your account, we retain your name, email and transaction history for seven years to meet Indonesia financial record-keeping rules.

Access Requests

You have the right to request a copy of all data we hold about you. Email [email protected] with your account ID and we will send you a file within 10 business days.

Data Deletion

You can request deletion of your account and associated data. We will erase personal identifiers immediately; transaction records needed for Indonesia compliance are anonymized and archived separately.

Common Privacy Questions

Yes. Open Settings > Personal Data in your account to view your name, email, phone and payment methods. For a full list including login history and game activity, email [email protected] with your account ID. We send a complete file within 10 business days.

We store DANA, OVO, GoPay and QRIS details only while your account is active. Once you close your account, we delete live payment tokens but keep anonymized transaction records for seven years to comply with Indonesia financial regulation.

Yes. Your withdrawal wallet address for DANA, OVO, GoPay or QRIS is encrypted and linked to your verified phone number. You must confirm your identity by SMS before we process any withdrawal, even if you initiate it from a new device.

We only share data with payment processors to settle your DANA, OVO, GoPay and QRIS transactions, and with law enforcement where local law permits. We never sell your personal information to advertisers or data brokers.

We log your IP address and device location for fraud detection and account security. Your location does not affect your privacy rights or data handling, but it helps us detect unauthorized login attempts on your account.

You can disable non-essential cookies in your browser settings. Session cookies are required to stay logged in and play. Disabling all cookies will sign you out and prevent the lobby from loading properly.

Contact [email protected] with your account ID and request closure. We erase your personal identifiers within 5 business days. Transaction data and anonymized records are kept for seven years as required by Indonesia law.

How We Handle Your Personal Information

Reach Our Data Privacy Team

Email Support

Live Chat

Account Settings

How We Protect Your Privacy

SSL Encryption

Cookie Policy

Withdrawal Verification

Data Retention

Access Requests

Data Deletion

Common Privacy Questions

01 Can I see what data prediksi pangkalan has about me?

02 How long do you keep my payment information?

03 Is my withdrawal address stored securely?

04 Do you share my data with third parties?

05 What happens if I'm playing from Bandung or another city — does location matter?

06 Can I opt out of cookies?

07 How do I delete my account and all my data?

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